SGX Mainboard Financial News Official Contact Channels
Website: https://www.sgxetf.asia/
I. Online Consultation
WhatsApp Customer Service: Access via website front page; daily Mainboard reviews, blue-chip briefs, industry insights, investment guides.
Service hours: Weekdays 09:00–22:00; Weekends/Holidays 10:00–18:00.
Website Feedback Section: Leave comments at page bottom for data corrections, page issues, missing info, column suggestions.
Dedicated Official Emails by Business:
General inquiries, data errors, website feedback: service@sgxetf.asia
Cross-border finance, Singapore market researcher contributions: contribute@sgxetf.asia
Business partnerships, listed company features, industry columns: business@sgxetf.asia
Infringement reports, false claims, exaggerated returns: report@sgxetf.asia
Privacy info queries, personal data deletion: privacy@sgxetf.asia
II. Business Engagement Details
Creator Contributions: Welcome experienced Singapore market investors, overseas macro analysts, industry researchers to submit blue-chip analysis, FX reviews, asset allocation, beginner education. High-quality originals can open exclusive columns. Send article + bio to contribution email.
Brand Partnerships: Support Southeast Asian financial institutions, Singapore listed companies, cross-border wealth service providers for feature reports, series columns, brand placements. Send cooperation needs; dedicated contact within 3 business days.
Infringement & Violation Reports: If platform has infringing reprints, false dividend calculations, misleading market views, provide URL and screenshots to report email; verification within 24 hours with feedback.
Privacy Services: To access browsing, message, subscription records, or request complete deletion of personal info, send real-name request to privacy email.
Response Standards:
General inquiries, data corrections, page issues: Email/WhatsApp reply within 12 hours.
Article submissions, business negotiations: Contact within 3 business days.
Emergency infringement/false info reports: 7x24 hours receipt, priority on weekdays.
Anti-Fraud Reminder: Customer service only answers website, market, info usage questions; never provides individual stock buy/sell advice, profit predictions, paid stock picks, or paid internal recommendations. Any person impersonating SGX Mainboard Financial News for paid stock recommendations or paid insider info is fraudulent. If encountering such, keep chat evidence and email report@sgxetf.asia.
